How would you feel if we told you that a single decision could improve your productivity by 77 percent? Excited? Incredulous? Maybe a little of both - but it's the truth. It happens when you switch to virtual PBX systems. That’s because they're packed with capabilities designed to make your day-to-day workload easier and better.
It Keeps Your Employees Connected, No Matter What
Grammarly put it best when they said, "Work no longer takes place 100 percent in the office, but teams still need to communicate 100 percent of the time." For small businesses or those who've worked in the trades, this was true well before the pandemic began. Whether they're installing cables, repairing a roof, or fixing a technological issue, you're often on the road more than you're in the office, which can lead to missed calls, service delays, and frustrated customers.
However, if you have a Cloud9VoIP virtual PBX system, all these issues become a thing of the past. Its softphone application can turn your ordinary cell phone into a secure business line. This allows you to:
Project a professional image even when you're away from the office.
Use your existing device for business calls - no need for additional hardware or services.
Embrace the flexibility of remote work without sacrificing communication quality.
Access advanced features like call forwarding, voicemail, and conference calling directly from your cell.
Not in a place where you can take calls? No problem. Our app allows you to reroute your calls instantly so you can stay focused exactly when you need to be.
It Makes Customer Care Faster and Easier
Communication with your customers should be smooth, swift, and satisfying. Virtual PBX makes providing that kind of communication much easier with a bevy of time-saving features.
Effortless Call Routing: With Cloud9VoIP, you can customize call routing based on business hours, departments, or even specific employees. No more wasted time searching for the right contact – calls go straight to the intended recipient.
Voicemail to Email: Missing important voicemails is a thing of the past. Cloud9VoIP's Virtual PBX ensures that voicemails are converted to emails that are promptly sent to the right person, allowing you to respond swiftly and keep your customers happy and informed.
Call Analytics: Our platform allows you to track call volumes, peak times, and customer preferences, helping you discover new ways to update, tweak, and ensure your services are operating at maximum efficiency.
It Streamlines Your Day-to-Day Operations
Even the most productive team can be held back by outdated systems and complicated processes. A virtual phone system from Cloud9VoIP removes the typical productivity hurdles, clearing the way for your employees to shine through with the following:
Efficient Collaboration: Cloud9VoIP's Virtual PBX system integrates seamlessly with other communication tools, promoting efficient collaboration. Whether it's instant messaging, video conferencing, or file sharing, your team can stay connected and collaborate effortlessly.
Real-Time Updates: Keep everyone informed in real-time with features like instant messaging and group chats. Cloud9VoIP ensures that your team is always in the loop, making decisions faster and more effectively.
It Makes Your Resources Work Smarter, Saving You Money
In today's competitive business landscape, every penny counts. Virtual PBX systems help small businesses save approximately 45 percent each month on communication costs. Especially compared to traditional phone systems. Here's how:
No More Long-Distance Charges: Because Cloud9VoIP utilizes VoIP technology, their platform eliminates the need for traditional phone lines and significantly reduces long-distance charges.
Scalable Pricing: Cloud9VoIP offers scalable pricing plans, ensuring that you only pay for what you need. As your business grows, your communication costs remain manageable and aligned with your budget.
It Supports Stress-Free Growth
When you're growing, your phone system shouldn't stand in your way. This is why Cloud9VoIP designed our platform to scale quickly and simply whenever you need it. With us, your administrative team can:
Add or Remove Extensions Easily. Cloud9VoIP allows you to add or remove extensions with just a few clicks. This flexibility ensures that your communication system adapts to the changing needs of your business effortlessly.
Expand Without Infrastructure Overhaul. Traditional phone systems often require a complete overhaul when a business expands. Cloud9VoIP's virtual PBX system can expand your company without extensive infrastructure changes.
Integrate With Third-Party Apps. Our platform connects easily with various third-party applications – from CRMs to project management – ensuring data flows easily between them all.
Your Journey to a More Productive Workplace Starts with Cloud9Voip
All these features, coupled with our commitment to personalized service, make Cloud9VoIP the go-to solution for businesses looking to optimize communication, streamline operations, and fuel growth. And, unlike big, faceless providers, our team is here to help you every step of the way. We're just a phone call away if you have any questions or are ready to talk shop.